Privacy Policy wisma66 – Data Protection Member Privacy

Wisma66 collects various types of information in order to provide the best, most secure, and personalised service to every member. This collection is carried out transparently, and you are always informed about what is collected and why.

• Registration Information: Full name, identity card number, date of birth, email address, mobile number, and password chosen when registering a wisma66 account.
• Financial Information: Bank account number, account holder name, and digital wallet details registered for deposit and withdrawal purposes.
• KYC Documents: A copy of your identity card, selfie photo, and latest bank statement submitted during the identity verification process.
• Support Communication: Chat history with the wisma66 customer support team via LiveChat or other official communication channels.

• Usage Data: Pages visited, games played, session duration, buttons clicked, and general navigation patterns within the platform.
• Device Information: Device type, operating system, browser version, screen resolution, and unique device identifier.
• Network Data: IP address, general geographic location (based on IP), internet service provider, and connection information.
• Transaction Data: Complete history of deposits, withdrawals, wagering, wins, and bonus usage on the platform.

The following table summarises the types of data collected and their purposes:

All information collected by wisma66 is used responsibly and only for legitimate purposes. We do not use your data for purposes unrelated to the provision of our services without obtaining your prior consent.

• Account Management: Creating and maintaining your member account, processing login requests, and ensuring the security of your account at all times.
• Transaction Processing: Verifying and processing all deposits and withdrawals quickly and securely through approved financial channels.
• Identity Verification (KYC): Carrying out the identity verification process required to comply with anti-money laundering (AML) regulations and related laws.
• Fraud Prevention: Monitoring account activity patterns to detect and prevent unauthorized access, fraud, or activities that violate our terms of service.
• Customer Service: Providing accurate and efficient assistance when you contact the wisma66 support team with any enquiry or issue.
• Service Communications: Sending important account-related notifications, including transaction confirmations, security alerts, and the latest policy updates.
• Platform Improvement: Analyzing aggregate usage patterns to improve platform performance, enhance the user interface, and develop more useful new features.
• Marketing Communications: Sending information about promotions, bonus offers, and platform updates — only to members who have consented to receive such communications.

Wisma66 understands that member trust is our most valuable asset. We do not sell or rent member personal data to any party. However, there are limited situations where sharing data with certain third parties is necessary to keep the platform functioning properly.

• Payment Processing Providers: Financial institutions, banks, and digital wallet providers used to process your deposit and withdrawal transactions. They receive only the information necessary to process the transaction.
• Game Providers: Game software providers that supply slot content, live games, and fish shooting games on the wisma66 platform. Information shared is limited to session identifiers and necessary game data.
• Security Service Providers: Cybersecurity firms and fraud detection platforms that help wisma66 protect member accounts from illegal activity.
• Regulatory Authorities: Government agencies and regulatory bodies with legal authority to request specific information for investigation or legal compliance purposes.

All third parties working with wisma66 are required to comply with strict data protection standards and are not permitted to use any information received for any purpose other than what is specified in their service agreements with wisma66.

Wisma66 uses cookies and similar tracking technologies to enhance the user experience, maintain session security, and understand how members interact with our platform.

• Essential Cookies: Cookies that are absolutely required for the platform to function properly. These include login session cookies, security tokens, and language preference cookies. These cookies cannot be disabled.
• Performance Cookies: Collecting information about how visitors use the platform, such as the most frequently visited pages and error messages received. This data is used to improve overall platform performance.
• Functional Cookies: Allowing the platform to remember your preferences such as username, language, and display settings so you do not need to re-enter them each time you log in.
• Analytics Cookies: Helping wisma66 understand platform usage patterns in aggregate for continuous improvement purposes. Analytics data is processed anonymously and cannot be attributed to any specific individual.

You can control and manage cookies through your browser settings. Disabling certain cookies may affect the functionality of some areas of the wisma66 platform. Continued use of our platform after receiving the cookie notice is considered your consent to the use of cookies as described above.

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you as a wisma66 member have the following rights regarding your personal data. wisma66 respects and facilitates the exercise of all these rights.

• Right of Access: You have the right to request a copy of all personal data we hold about you. This request will be processed within 14 business days from the date it is received.
• Right to Rectification: If any information we hold about you is inaccurate or outdated, you have the right to request an immediate correction. You may also update certain information directly through your account dashboard.
• Right to Erasure: You have the right to request the deletion of your personal data when it is no longer required for its original purpose or when you withdraw consent — subject to any legal obligations that prevent immediate deletion.
• Right to Object to Processing: You have the right to object to the processing of your personal data for direct marketing purposes. This objection will be acted upon immediately upon receipt.
• Right to Data Portability: You have the right to receive your personal data in a structured, machine-readable format, allowing you to transfer it to another service provider if desired.
• Right to Withdraw Consent: Where data processing is based on your consent, you may withdraw that consent at any time without affecting the validity of processing that has already taken place prior to withdrawal.

To exercise any of the above rights, please contact the wisma66 support team via official LiveChat. All requests will be verified and processed in accordance with established procedures.

Wisma66 consistently invests in the latest security infrastructure to ensure member personal data is protected against unauthorised access, alteration, disclosure, or destruction.

• Encryption of Data at Rest and in Transit: All member data stored in our database is encrypted using the AES-256 algorithm. Data transmitted between your device and our servers is protected by the latest TLS 1.3 protocol.
• Multi-Tiered Access Control: A role-based access control (RBAC) system ensures each staff member can only access data required for their duties. Access to sensitive data requires two-factor authentication.
• Threat Monitoring & Detection: Our security monitoring system operates 24 hours a day, 7 days a week to detect and respond to any security threats in real time.
• Regular Security Testing: wisma66 conducts regular penetration testing and security audits by independent cybersecurity experts to identify and remediate any system vulnerabilities.
• Staff Training: All wisma66 staff who handle member data undergo comprehensive data protection training and are bound by strict confidentiality agreements.

The wisma66 platform may contain links or integrations with third-party services such as game providers, payment gateways, and analytics tools. This Privacy Policy applies only to data collected and used by wisma66 itself.

• Wisma66 is not responsible for the privacy policies or data processing practices of third parties whose services are accessed through our platform.
• We encourage members to read the privacy policy of any third party before interacting with their services.
• All third-party providers integrated with the wisma66 platform are carefully selected based on their security and data protection track records.

Wisma66 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or improvements to the services we offer.

• Members will be notified of any significant amendments via their registered email or in-platform notification at least 14 days before amendments take effect.
• The "Last Updated" date displayed at the top of this page will be updated whenever amendments are made.
• Continued use of the wisma66 platform after the effective date of any amendment is considered your acceptance of the revised terms.
• If you do not agree with the amendments made, you have the right to close your account and withdraw your cash balance before the amendments take effect.

For any enquiries, concerns, or requests related to your data privacy, please contact the wisma66 Data Protection Officer through our customer support team. We will respond within 3 business days.